Other Questions:
These questions can be answered either within the HBCUMentor website or by contacting the campus.
Click below for explanations and links.
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How can I have applications, catalogs, and other academic materials mailed to me?
Xap Corporation manages the online HBCUMentor website, but does not mail out paper
applications, brochures, class schedules, catalogs, transcripts, or other materials. There is, however,
a wealth of information provided throughout the HBCUMentor website. You can explore these
options through the HBCUMentor homepage. If you still require
campus-related materials to be mailed to you, please make your request directly to the college or
university admissions office. You can do this here using MentorMail™.
Where can I find information about my major program?
The HBCUMentor Matching Assistant is an easy-to-use tool for finding campuses with your major program.
You can also use HBCUMentor to search HBCU's college and university websites for pages with your major -- click here for Mentor Search.
If you require more detailed information about a department or major, please contact admissions offices through
MentorMail™, or find more detailed campus information through
Campus Tours.
Other questions and how to reach HBCUMentor Student Support.
If your question relates to information the university is asking for within its online application, or other university policies, or anything else not directly related to the online process, please write to the
campus admissions office through MentorMail™.
If you have technical questions regarding HBCUMentor or online application error messages that have not been answered on this screen or through the
Student Support pages, contact us at HBCUMentor Student Support.
Contact Information
If you encountered an error or technical problem...
Please provide your full name or username, your telephone number or e-mail address,
any details you remember about what you were entering or clicking on when the problem occurred, and the heading/title or WWW address of the screen you were working on.
E-mail: support@hbcumentor.org
U.S. toll-free hotline: 1-800-GO-TO-XAP
From outside the U.S., use e-mail or call Xap Corporation's switchboard at (310) 842-9117 and ask for tech support.
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